Privacy and Security

Our privacy policy, updated February 20, 2017, describes information we collect and how we use it.

We really enjoy hearing from you, so you can contact us at:

Information we collect

To process your order, we need specific information from you including government/company name, contact name, address, telephone number, email address, purchase order number, and, if needed, credit card information. We use this information to:

• Ship your order to you
• Process returns and exchanges
• Allow you to request or cease promotional emails or mailings
• Request samples from us when available

We store your information in a secure database. We may append your information with data that is publicly available and data that we receive from other reputable sources whose policies meet our privacy standards. We also gather information about how visitors navigate through our website by using data gathered with electronic cookies. You can read about how we use cookies below.

Using information we collect

• Process, track and provide you updates on your order
• Send you great promotional offers and discount information on products that you may need
• Send you email updates on products and services
• Provide information concerning product recalls or products you have purchased

Information we share with others

From time to time, we make our mailing list (names and addresses only) and general shopping activity available to carefully screened companies whose products we believe will be important to you and meet our privacy standards. These companies may also provide us information to help us better serve you. If you prefer that we do not share any information with these companies, please email, phone or write us. If you email or write to us, be sure to give us your exact name, email address and postal address so that we can identify you correctly. On rare occasions, we may provide information about a purchase when required by law. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

Receiving Promotions

If you don’t want to receive promotions from Government Forms & Supplies, contact us, and we will remove you from our postal mailing and email lists. Once again, if you don’t tell us exactly who you are, meaning name, address, phone number and email address, we may not be able to identify you on our file. Also, it is possible that once you make this request, that it may take a few weeks for it to become fully in place. For example, we may have just sent you a postcard that is already in the mail. But don’t worry, we take your privacy seriously and will make sure that you don’t hear from us unless you want to.

Cookies

Our site uses electronic cookies that your web browser stores on your computer. Cookies enable you to place an order on our website and help us to improve your shopping experience. Cookies do a lot of things, including:

• Allowing you to place items in your shopping cart
• Understanding when you return to our website
• Determining bottlenecks in our website that may be causing you frustration
• Determining products to add to our line, based upon your search requests

If you set your browser to refuse cookies, you won’t able to place an order on our website. But that’s okay. You can still place an order by calling us at 844-224-3338.

How we use email

When you provide us your email address, we will send you emails necessary to process your order or to respond to your requests for information. You will receive order confirmations and updates on your order from us. Depending on your specific needs, you may also receive other emails that request additional information about your custom requests. You will also receive some great promotional emails that may save you a lot money on products that you need. However, you can stop our email promotions at any time. Each email includes a link to our unsubscribe service. Simply click on the link and follow the easy instructions. You can also call us to unsubscribe, but you will have to provide us your email address over the phone.

Security

We restrict the information that we provide to outside companies to only the information they need to fulfill their responsibilities. When you purchase from our web site, your information is transmitted in a safe, encrypted format.

Privacy of children on our website

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13.

Policy changes

On rare occasions, we may use customer information for uses not previously disclosed in our privacy notice. If our practices change, we will post these changes on our website.